Lynn Almoro - Career Summary

More information in Lynn's LinkedIn page 

1999 - 2018

American Express (NYSE: AXP) - multinational financial services firm with ~$35B annual revenue; 62,000 employees worldwide

2014 - 2018

Vice President &

Chief Solution Architect

Group/Division:  Global Credit and Fraud Risk Management

Modernized credit and fraud risk management platforms from multiple legacy systems into modern mid-range, digital platforms and big data solutions.  Led geographically dispersed staff of 120+ resources working with various stakeholders in marketing, risk management, operational risk, compliance, and technology to understand digital product strategy, design business architecture, define the end-to-end solution, outline product roadmap, and implement logic, machine learning algorithm software changes.  Fiscal management of $150+M operating budget.  Dual reporting to SVP of Credit and Fraud Risk Management Capabilities Innovation and CIO of Risk Technologies.

2008 - 2014

Vice President & Principal Architect

Group/Division:  Global Risk Management Platforms

Established and executed architecture governance of business and technology solutions for credit and fraud risk strategies worldwide. Led geographically dispersed staff of 75+ resources working with various stakeholders in risk management, operational risk, compliance, and technology to understand business needs, define end-to-end solution blueprint, and implement software changes in various platform systems to support risk management strategies.  Fiscal management of $90M operating budget.  Dual reporting to Vice President of Advanced Risk Capabilities and CIO of Risk Technologies.

2006 - 2008

Director

Group/Division:  Membership Rewards and Risk Management

Delivered the first analytical environment for Membership Rewards portfolio and integrated a business intelligence (BI) solution. This provided new insights that linked rewards and risk management strategies that prevented customer attrition, increased spend and reduced credit loss.  The analytical environment has been expanded as a production system of record for derived and historical Membership Rewards data leveraged by marketing, finance, fraud, credit risk, and compliance processes.  Managed five direct reports and team of 25 in Phoenix, AZ and New York, NY who delivered business architecture blueprint, and software code changes, oversaw testing/quality assurance for credit risk management. Reported to Vice President of Advanced Risk Capabilities and Information Management.

2003 - 2006

Senior Manager

Group/Division:  Customer Marketing

Led a team that implemented business logic in business rules management systems and coded software into various technology platforms to support customer marketing and membership rewards strategies. Provided 24x7 production support of urgent implementations, execution gaps, and customer-facing issues. Managed 3 direct reports and team of 12 located in Phoenix, AZ and India. Reported to Director of Membership Rewards and Risk Capabilities.

2001 - 2003

Manager

Group/Division:  Customer Information Management

Set-up a team in Phoenix and transitioned responsibilities from New York team as part of business continuation plan after 9/11 tragedy. Implemented logic changes in business rules engine, mainframe, and mid-range platforms to support risk and information management data and statistical modeling strategies. Managed ten resources in Phoenix, AZ and India. Supported urgent implementations and execution gaps. Reported to Sr. Manager, Customer Marketing.

1999 - 2001

Programmer &

Lead Business Systems Analyst

Group/Division:  Y2K Conversion

Implemented the first intranet-based data dictionary that served as a central portal for programmers, engineers, database administrators, analysts and project managers to efficiently analyze and research data used in customer information management ecosystem.  Defined, tested and delivered business continuity plan to ensure successful transition into the Y2K.

EDUCATION  |  DeVry University, Phoenix, Arizona  |  Bachelor of Science in Computer Informations Systems - 1999